EMOTIONAL INTELLIGENCE

Emotional Intelligence is capability of being aware, understand, address and manage your emotions so you can relieve your stress, make empathy with others, overcome challenges, effectively communicate, and resolve conflicts. Emotional Intelligence helps to build quality relations, succeed at work, and increase satisfaction. This course provides essential skills and knowledge that individuals need to handle their emotions in the workplace effectively. This course provides delegates with in-depth knowledge of how to manage, address, and prevent conflict in the workplace, understand the areas of Emotional Intelligence, implementing Emotional Intelligence, how to communicate, emphaty and much more then that.

After completion of this training, participants will become more self-aware of their emotional reactions.

They will be able to manage their emotions and understand others emotions better.

Course also includes an questionary that will help delegates to establish their Emotional Intelligence skills and become more confident in resolving issues.